Last updated: 1 July 2026
Campbell’s College Limited – Data Protection Privacy Notice (Website, Customers, Suppliers, Potential Customers And Suppliers)
PURPOSE OF THIS PRIVACY NOTICE
This privacy notice explains how Campbell’s College collects and processes your personal data when you visit our website, communicate with us, receive marketing from us, or interact with us as a customer, prospective customer, supplier, prospective supplier or other business contact, including when you sign up to our newsletter, attend or request information about our events, or purchase a product or service.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
CONTROLLER
Campbell’s College Limited, trading as Campbell’s College, company number 17249287 (the “Company”) is a ‘data controller’ and gathers and uses certain information about you. In this notice, references to ‘we’ or ‘us’ mean the Company.
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.
CONTACT DETAILS
Our full details are:
Full name of legal entity: Campbell’s College Limited
Name or title of data privacy manager: Data Privacy Manager
Email address: enquiries@campbellscollege.com
Postal address: The Tower, The Maltings, Hoe Lane, Ware, Herts, SG12 9LR
You have the right to make a complaint to us about how we use your personal data. Please contact us using the details above and we will acknowledge and handle your complaint in accordance with applicable data protection law.
You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES
This version was last updated in June 2026.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not intentionally collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data) except where it is voluntarily provided or necessary for a specific service or event. Nor do we collect any information about criminal convictions and offences.
IF YOU FAIL TO PROVIDE PERSONAL DATA
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services).
In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
Direct interactions.
You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
Automated technologies or interactions.
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns.
We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy.
Third parties or publicly available sources.
We may receive personal data about you from various third parties and public sources as set out below:
Technical Data from the following parties:
(a) analytics providers such as Google, which may be based outside the UK;
(b) advertising networks, which may be based inside or outside the UK; and
(c) search information providers, which may be based inside or outside the UK.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
For further information on the types of lawful basis that we rely on to process your personal data, see the section at the end of this document titled ‘Grounds for Processing Personal Data’. We generally do not rely on consent as a legal basis for processing your personal data except where consent is required, such as for certain electronic marketing communications or where we ask for your consent for a specific purpose. You have the right to withdraw consent at any time by contacting us or using any unsubscribe or preference-management mechanism we provide.
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please Contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
MARKETING
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
PROMOTIONAL OFFERS FROM US
We may use your Identity, Contact, Technical, Usage and Profile Data to assess what products, services, newsletters, events or information may be relevant to you. Where permitted by law, including under the UK GDPR and the Privacy and Electronic Communications Regulations (PECR), we may send marketing to business contacts where we have a lawful basis to do so and you have not opted out. Where consent is required, we will seek your consent before sending the relevant marketing communication.
THIRD-PARTY MARKETING
We will get your express opt-in consent before we share your personal data with any company outside Campbell’s College for marketing purposes.
OPTING OUT
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out or unsubscribe instructions in any marketing message sent to you, by adjusting any marketing preferences we make available, or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions.
COOKIES
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use please see our Cookie Policy.
CHANGE OF PURPOSE
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please Contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may have to share your personal data with the parties set out below for the purposes set out in the table in Section 4 above.
We may transfer your personal data outside the UK where our service providers, business partners or other recipients are located outside the UK or where they access personal data from outside the UK. Whenever we make a restricted transfer of personal data, we take steps to ensure that an appropriate level of protection is provided in accordance with applicable data protection law.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data outside the UK.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
HOW LONG WILL YOU USE MY PERSONAL DATA FOR?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying legal, regulatory, accounting, tax, reporting or business requirements. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process it, whether we can achieve those purposes through other means, and applicable legal requirements.
By law we may need to keep basic information about our customers, including Contact, Identity, Financial and Transaction Data, for six years after they cease being customers for tax, accounting and legal record-keeping purposes.
In addition, when we rely on the legitimate interest lawful basis to process your data, we will keep the data while that legitimate interest subsists (unless another lawful basis continues to apply as per the table in Section 4). In some circumstances you can ask us to delete your data: see Request erasure below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights are summarised below and explained in more detail in the Glossary. If you wish to exercise any of these rights, please contact us.
NO FEE USUALLY REQUIRED
You will not have to pay a fee to access your personal data (or to exercise any of the other rights).
However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
WHAT WE MAY NEED FROM YOU
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
TIME LIMIT TO RESPOND
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
LAWFUL BASIS
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience.
We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests.
We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by Contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
THIRD PARTIES
EXTERNAL THIRD PARTIES
Service providers acting as processors based within or outside the UK who provide IT, hosting, cloud storage, document management, electronic signature, accounting, marketing, communications, analytics and system administration services, such as Xero, DocuSign and Google Drive.
YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a “data subject access request”).
This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, relevant personal data in a structured, commonly used, machine-readable format. This right only applies to automated information that you initially provided to us where we rely on consent or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Grounds for Processing Personal Data
The following information outlines our legitimate grounds for processing personal data and should be read in conjunction with our Privacy Policy.
Data Controller contact information: Campbell’s College Limited, The Tower, The Maltings, Hoe Lane, Ware, Herts, SG12 9LR
Purposes of processing personal data for marketing:
We process personal data for marketing when we come across companies which offer a product or service which lends itself to our style of outbound marketing. Where we believe we can genuinely add value to that company we contact the relevant individuals (Owners, Founders, CEOs, Presidents, MDs and other relevant senior executives) at that company via a mix of letter, email, LinkedIn and phone in order to ascertain whether the company wishes to discuss our service offering. The data we hold is not ‘sensitive data’ as determined by UK GDPR and is limited to:
The data is either found within the public domain or sourced through UK GDPR compliant providers and we have assessed the impact on data subjects and consider the processing proportionate and appropriately safeguarded.
Lawful grounds for processing personal data for marketing – legitimate interests
Where permitted by applicable law, we may rely on legitimate interests for business-to-business marketing and related prospecting. Our legitimate interests include identifying organisations that may benefit from our services, contacting relevant business representatives, developing our business, maintaining suppression lists, and keeping our records accurate. We assess whether our interests are overridden by your interests, rights and freedoms and we provide clear ways for you to object or opt out of direct marketing.
We rely on Article 6(1)(f) of the UK GDPR where legitimate interests is the appropriate lawful basis. Where PECR or other applicable law requires consent for a marketing channel or recipient type, we will obtain consent before sending that communication.
Lawful grounds for processing person data for marketing – Consent
In the event that data subjects have consented to receive marketing communications from Campbell’s College the data subject has the right to withdraw that consent at any time either by confirming in writing or by clicking on the unsubscribe links contained in email communications.
Data transfers to 3rd countries
The Controller may from time to time transfer personal data outside the UK. Where the destination country or recipient is not covered by an applicable adequacy decision, we will use an appropriate lawful transfer mechanism, such as the UK International Data Transfer Agreement, the UK Addendum to the European Commission standard contractual clauses, or another mechanism permitted under UK data protection law. Where required, we will assess transfer risks and implement appropriate security and contractual safeguards.
Personal Data Storage
We take reasonable steps to keep prospect and business contact data accurate and up to date. We may retain limited information where a person has opted out or objected to marketing so that we can maintain a suppression list and avoid contacting them again. If you ask us to erase your data, we will consider that request in accordance with applicable data protection law, including whether we need to retain limited information for compliance, suppression, legal or record-keeping purposes.
The right to lodge a complaint with a supervisory authority
Data subjects have the right to complain to us about how we process their personal data and also have the right to lodge a complaint with the ICO or another competent supervisory authority.
Steven Jones has spent his career making governance work where it matters most. As Deputy Director for Governance & Accountability at the Department of Health and Social Care, he leads the teams responsible for the governance of one of the UK’s largest government departments, supporting Ministers, the Departmental Board and senior leaders through periods of significant organisational change. His work spans corporate governance, board effectiveness, risk, accountability, public appointments and legal compliance, with responsibility for governance frameworks affecting millions of people.
Before joining DHSC, Steven led governance across some of government’s most complex programmes, including the UK’s border response during COVID-19, Brexit preparations at the Cabinet Office, and corporate governance for HM Revenue & Customs’ largest business group. Alongside his public service career, he founded Disability Connect Mentoring Scheme, advising organisations on disability inclusion and accessible leadership, and serves on Transport for London’s Independent Disability Advisory Group.
Steven teaches Company Law from the perspective of someone who uses it every day rather than someone who simply studies it. He believes the biggest misconception is that company law is about compliance alone. The rules matter, but the real question is why they exist, who they protect and what happens when the law reaches its limits. That is where judgement begins, and where governance professionals earn their value.
He describes governance simply: it is about who has power, how they are held to account, and what happens when they are not. Once students understand that, the legislation stops feeling like a collection of disconnected rules and starts making sense as part of a much bigger picture. His aim is for every student to leave not just knowing directors’ duties, but being able to explain them, apply them and use them confidently in practice.
Away from governance, Steven is a mentor, disability advocate and podcast host. He is also, somewhat unexpectedly, a partly qualified counsellor and the owner of a tortoise called Frank.
“People often think governance is just about board meetings. It is not. It is about who has power in an organisation, how they are held to account for using it, and what happens when they do not.”
Jamie Hunt is a barrister and a Fellow of the Chartered Governance Institute who has spent his career at the demanding edge of regulation, governance and risk. He is Director of Governance and Legal at the Royal Institute of British Architects, where he leads governance, legal, risk, data protection and procurement, advises the board, and serves as the organisation’s Designated Safeguarding Lead. He also advises Social Work England on complex fitness to practise matters. Before RIBA he was General Counsel at the Security Industry Authority and Head of Legal at the ACCA.
He earned his Chartered qualification through the Fast Track route and passed with distinction. He brings deep experience of risk to the module he teaches, having advised audit and risk committees and senior risk officers on operational, reputational and strategic risk across regulated organisations.
Jamie is also a natural teacher and examiner. He trains advocates for the Honourable Society of the Middle Temple, lectures in advocacy at the University of Westminster, and serves as Lead Examiner for the Bar Standards Board professional ethics examination. He previously lectured in Corporate Governance and Boardroom Dynamics at Campbell’s College. Students gain an instructor who understands risk as a practitioner and knows exactly how to prepare a candidate for assessment.
John McLean is a chartered company secretary and a Fellow of the Chartered Governance Institute, currently Head of Governance and Company Secretary at Great Places Housing Group. He has built his career in complex regulated settings, advising chairs, boards and executives across corporate governance, risk, data protection, safeguarding and quality. Before housing he managed national programmes at NICE and led performance and compliance roles across local government.
He earned his Chartered qualification the recent and the hard way, completing the programme between 2023 and 2025 with distinctions in both Company Compliance and Administration and Boardroom Dynamics. He now tutors both at Campbell’s College.
John is a law graduate who fell for governance because, by his own admission, he is nosey. He likes to know how decisions really get made. He describes the work as less admin and more drama with a very good audit trail, full of personalities, politics with a small p, and the occasional plot twist. He teaches the human side of the boardroom as seriously as the rulebook, because he has watched perfectly compliant boards descend into chaos the moment nobody is willing to challenge anything.
There is one more thing. Out of university and in debt, John paid it down by winning more than fourteen thousand pounds across Weakest Link, Supermarket Sweep, Eggheads and The Chase. He has a gift for retaining information, much of it useless, all of it ready.
“If it is not written down properly, it did not happen. Or at least not in a way anyone can defend.”
Richard Poole is an accounting and finance specialist with more than twenty years spent teaching and marking the ICAEW, ACCA, ICAS and CIMA qualifications. As Managing Director of RJP Financial he lectures for providers worldwide, and he teaches financial reporting at Queen Mary University of London, where the PwC Flying Start programme he contributes to was named PQ Programme of the Year in 2025. He has helped write one of the most widely used taxation texts in higher education and built online courses now sold around the world.
He found financial accounting hard when he first learned it. That memory shapes how he teaches. He reassures students that there is no such thing as a silly question, and he uses plain explanations and real stories to make daunting ideas stick. He treats a set of accounts not as debits and credits, but as a story waiting to be understood.
His interest in governance came later, sharpened by hearing Erika Eliasson-Norris speak about her experience, which made him want to understand the field more deeply. Away from the classroom he is a lifelong sportsman who played semi professional football, and he draws his energy from team sport.
“Instead of seeing accounts as a series of debits and credits, think of them as a story waiting to be understood.”
Evon Chung is a Chartered Governance Fellow who has spent more than a decade bringing order to some of the most complex corporate structures in the world. As Manager of Global Corporate Services at Deel, she oversees the governance of around 350 entities across 125 jurisdictions, leading an international team of sixteen lawyers and governance professionals. Before Deel she held senior corporate secretarial roles at The Law Debenture Group and Eversheds Sutherland, running multi jurisdictional projects for FTSE 250 and Fortune 500 clients.
She has also sat on the other side of the exam paper. Some years ago, as a Subject Matter Expert for the Institute, she set and reviewed questions for the foundation level examination. She no longer does so, and her work with Campbell’s is purely as a tutor. The insight stays with her, and few tutors understand better what an examiner is looking for.
Evon came to governance by accident. An engineer by training, she joined a charity board of seventeen trustees, none of whom had a governance background, to help write the minutes. A few years later a law firm invited her into corporate secretarial work, and she never looked back. In a previous life she was a volunteer emergency ambulance technician, which taught her to stay calm under pressure, decide quickly on incomplete information, and know when to lead and when to hand over.
She teaches strategy as a form of storytelling. Her students arrive knowing the words and leave able to use them.
“Strategy is not about execution. It is about direction, intent, and asking the bigger questions.”
Marieclare Peter is a Chartered Governance Fellow who has built her career at the meeting point of governance, sustainability and financial services. She is Deputy Company Secretary of Monzo Europe, where she designs and runs governance frameworks for the board and its committees, and she advises senior leaders across banking on governance that keeps pace with a fast moving world. Her work spans board effectiveness reviews, transformation programmes and the thoughtful adoption of emerging technology, including AI.
She is twice a winner of the DMJ Governance Hot 100 as a Governance Trailblazer, and she won the ICSA Tom Morrison Essay Prize. Her MSc in Corporate Responsibility and Sustainability, completed with distinction, included research into the experience of company secretaries, a role she believes is still widely misunderstood. She is also an examiner for the Institute in another subject, so she knows the standard from the other side of the exam paper as well as the front.
Marieclare arrived in governance by a well told accident. She learned early that she would not make a great lawyer, spotted a trainee company secretary role, and has stayed for nearly a decade. The film The Big Short sharpened her sense of why governance matters and how badly its absence can end.
Away from the boardroom she runs on curiosity. She once ran a cake business, plays piano and sings, is learning Spanish, cooks in a kitchen for people who are homeless, and is devoted to her two cats.
“Anything that is governed requires governance. And governance directly correlates to outcomes.”
